Rethinking SAP sales with Goolge Gemini AI
Real competitive advantages through the Digital Human
In order to advise a customer successfully, your sales team needs data from the system quickly and efficiently. For sales campaigns, mass data must be consolidated across different systems and compared with current market data. Now imagine you have a digital human that effectively supports your teams in this task 24/7.
Sounds like a dream of the future? It’s not.
Our goal
Your sales team gets empathetic 24/7 system support that can help effectively. Information about the customer can be requested quickly and easily so that they can be advised much better on the phone. At the same time, data from different systems can be retrieved and compared in the desired form, making it easier to plan sales campaigns. Data is now easily accessible even without SAP expert knowledge, provided the appropriate authorizations are given.
How this works?
We combine the next generation of AI, the “digital human”, with the workzone of the SAP Business Technology Platform. This gives your users a central point of access to all of your IT systems. This means that your sales employees log in to the Workzone and find the Digital Human on their start page. They can then decide whether they want to navigate to the SAP or CRM system themselves. Alternatively, they can ask the Digital Human to provide the data or open the app.
What’s the benefit?
In a nutshell: more satisfied customers and employees, as the process is optimally supported and effort as well as long waiting times are eliminated. This generates a real competitive advantage.
Are you interested in evaluating your options and would like to find out how the “Digital Human” can support you individually? Then please contact us.